All Systems Operational
KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PIQ Operational
SecurityCoach Operational
Console Operational
Security Vendor Integration Service Operational
User Mapping Engine Operational
Real-Time Coaching Campaigns Operational
Coaching Delivery Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Resolved - This incident has been resolved.
May 20, 20:52 UTC
Identified - We've identified the cause of the message processing delays that some users are experiencing with their PhishER platform, and we are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
May 6, 17:30 UTC
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Postmortem - Read details
May 20, 16:52 UTC
Resolved - This incident has been resolved.
May 16, 13:08 UTC
Monitoring - We’ve implemented a fix for the loading issues with account information, and we’re monitoring the results to make sure no further issues occur.
May 15, 15:21 UTC
Investigating - We have received reports that some partners are experiencing loading issues with account information in their KSAT console. We are investigating this issue and will update the page when we have more information.
May 15, 14:40 UTC
Completed - The scheduled maintenance has been completed.
May 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 01:00 UTC
Scheduled - We will be performing maintenance on the KnowBe4 console on May 16, 2024 from 1-3 a.m. (UTC).

Certain KSAT features, such as PasswordIQ, users, groups, Smart Groups, and the user timeline, may experience up to one hour of downtime during this maintenance period.

May 8, 18:46 UTC
Completed - The scheduled maintenance has been completed.
May 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 01:00 UTC
Scheduled - We will be performing maintenance on the PhishER platform on May 16th, 2024 from 1 - 3 a.m. (UTC). No downtime is expected.
May 3, 18:18 UTC
Completed - The scheduled maintenance has been completed.
May 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 01:00 UTC
Scheduled - We will be performing maintenance on SecurityCoach on May 16, 2024 from 1-2 a.m. (UTC). SecurityCoach users may experience up to five minutes of downtime during this time.
May 8, 18:34 UTC
May 15, 2024
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.