KnowBe4 Status

All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

API Operational

PIQ Operational

Account Settings Operational

ModStore Operational

Audit Log Operational

SecurityCoach Operational

Console Operational

Security Vendor Integration Service Operational

User Mapping Engine Operational

Real-Time Coaching Campaigns Operational

Coaching Delivery Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

Rooms Operational

Webhooks Operational

KCM GRC Operational

Console Operational

KnowBe4.com Operational

Support.KnowBe4.com Operational

KnowBe4 Community Operational

Phish Alert Button Operational

Free Tools Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PhishER - Planned Maintenance Dec 12, 2024 02:00-03:00 UTC

We will be performing maintenance on all instances of the PhishER console on December 12, 2024 from 2:00 - 3:00 a.m. (UTC). During this maintenance, the PhishER console will be unavailable for approximately 5 minutes.
Posted on Nov 20, 2024 - 19:33 UTC

Past Incidents

Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

KSAT - User Details Errors (EU and US Only)

Resolved - This incident has been resolved.
Dec 4, 21:04 UTC

Monitoring - We’ve implemented a fix for the user details errors in the KSAT console and we’re monitoring the results to make sure no further issues occur.
Dec 4, 19:42 UTC

Investigating - We have received reports that admins are experiencing errors when accessing the User Details page in the KSAT console. We are investigating this issue and will update this page when we have more information.
Dec 4, 18:46 UTC

Dec 3, 2024

No incidents reported.

Dec 2, 2024

KSAT - Learner Experience Issues (US Only)

Resolved - This incident has been resolved.
Dec 2, 21:53 UTC

Monitoring - We’ve implemented a fix for the loading issue with the KSAT Learner Experience and we’re monitoring the results to make sure no further issues occur.
Dec 2, 16:40 UTC

Investigating - We have received reports that the KSAT Learner Experience is not loading. We are investigating this issue and will update this page when we have more information.
Dec 2, 15:10 UTC

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.