KnowBe4 Status

All Systems Operational

Kevin Mitnick Security Awareness Training (KMSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Vishing Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

API Operational

SecurityCoach Operational

Console Operational

Security Vendor Integration Service Operational

User Mapping Engine Operational

Real-Time Coaching Campaigns Operational

Coaching Delivery Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

Rooms Operational

Webhooks Operational

KCM GRC Operational

Console Operational

KnowBe4.com Operational

Support.KnowBe4.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

KMSAT - Planned Maintenance (DE Only) Jun 7, 2023 16:00-17:00 EDT

We will be performing maintenance on the DE instance of the KMSAT console on June 7th, 2023 from 8-9 p.m. (UTC).

For approximately 30-60 minutes during this maintenance period, phishing tests will be delayed. The rest of the KMSAT console will remain functional.
Posted on May 08, 2023 - 13:20 EDT

Past Incidents

May 31, 2023

KMSAT - Planned Maintenance (UK Only)

Completed - The scheduled maintenance has been completed.
May 31, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:01 EDT

Scheduled - We will be performing maintenance on the UK instance of the KMSAT console on May 31st, 2023 from 8-9 p.m. (UTC).

For approximately 30-60 minutes during this maintenance period, phishing tests will be delayed. The rest of the KMSAT console will remain functional.
May 11, 14:09 EDT

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

KMSAT - Console Loading Issues (US Only)

Postmortem - Read details
May 24, 07:07 EDT

Resolved - This incident has been resolved.
May 18, 10:46 EDT

Monitoring - We’ve implemented a fix for the issue causing users to experience loading issues with their KMSAT consoles. We’re monitoring the results to make sure no further issues occur.
May 18, 10:15 EDT

Investigating - We have received reports that some users are experiencing loading issues with their KMSAT consoles. We are investigating this issue and will update this page when we have more information.
May 18, 10:03 EDT

May 17, 2023

PhishER - Platform Loading Issues (US Only)

Postmortem - Read details
May 22, 15:43 EDT

Resolved - This incident has been resolved.
May 17, 15:56 EDT

Monitoring - We’ve implemented a fix for the loading issues some users were experiencing with their PhishER platforms and we’re monitoring the results to make sure no further issues occur.
May 17, 14:44 EDT

Identified - We've identified the cause of the loading issues some users are experiencing with their PhishER platforms and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
May 17, 14:38 EDT