All Systems Operational
Kevin Mitnick Security Awareness Training Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Vishing Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
KMSAT - Extended Planned Maintenance Feb 9, 20:00 - Feb 10, 00:00 EST
We will be performing maintenance on the KMSAT console on February 9, 2022 from 8 p.m. (EST) until February 10, 2022 at 12 a.m. (EST).

KMSAT will experience degraded performance and extended periods of downtime during the maintenance window.
Posted on Jan 18, 13:52 EST
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 EST
Scheduled - We will be performing maintenance on the KMSAT console on January 19, 2021 from 9-11 p.m. (EST).

For approximately 60 to 90 minutes during this maintenance period, our vishing feature will be unavailable. Second Chance will also be unavailable for the duration of the maintenance period. The rest of the KMSAT console will remain functional.
Jan 6, 15:36 EST
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - This incident has been resolved.
Jan 14, 15:07 EST
Monitoring - We’ve implemented a fix for the training and LX issues and we’re monitoring the results to make sure no further issues occur.
Jan 14, 11:46 EST
Investigating - We have received reports that users are experiencing issues with their training and the Learner Experience. We are investigating this issue and will update this page when we have more information.
Jan 14, 09:59 EST
Jan 13, 2022

No incidents reported.

Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:01 EST
Scheduled - We will be performing maintenance on the KMSAT console on January 12, 2021 from 9-11 p.m. (EST).

For approximately 60 minutes during this maintenance period, Second Chance will be unavailable. The rest of the KMSAT console will remain functional.
Jan 6, 16:59 EST
Completed - The scheduled maintenance has been completed.
Jan 12, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:01 EST
Scheduled - We will be performing maintenance on the KMSAT console on January 12, 2021 from 9-11 p.m. (EST).

For approximately 60 minutes during this maintenance period, Second Chance will be unavailable. The rest of the KMSAT console will remain functional.
Dec 30, 11:05 EST
Jan 11, 2022

No incidents reported.

Jan 10, 2022
Postmortem - Read details
Jan 11, 10:27 EST
Resolved - This incident has been resolved.
Jan 10, 22:28 EST
Monitoring - We’ve implemented a fix for the console issues and we’re monitoring the results to make sure no further issues occur.
Jan 10, 16:11 EST
Investigating - We have received reports that some users are experiencing issues with their KMSAT consoles. We are investigating this issue and will update this page when we have more information.
Jan 10, 16:03 EST
Jan 9, 2022

No incidents reported.