In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 2026 - 15:00 UTC
Scheduled - We will be performing maintenance on the UK region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on June 17, 2026 from 3:00 p.m. to 5:00 p.m. (UTC). During this maintenance, users in these instances may experience up to 120 minutes of service disruption.
Jun 17, 2026 15:00-17:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 2026 - 12:48 UTC
Investigating - We've identified an issue that has resulted in inconsistent reporting, and our engineering team is looking into a fix.
Jun 16, 2026 - 22:23 UTC
KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Under Maintenance
Console Under Maintenance
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Under Maintenance
Console Under Maintenance
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Under Maintenance
Secure Workspace Under Maintenance
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 17, 2026

Unresolved incidents: Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (UK), Data and User Inconsistencies in Reporting.

Jun 16, 2026
Jun 15, 2026
Resolved - This incident has been resolved.
Jun 15, 16:56 UTC
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 UTC
Scheduled - We will be performing maintenance on the EU and UK region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on June 3, 2026 from 6:00 p.m. to 8:00 p.m. (UTC). During this maintenance, users in these instances may experience up to 60 minutes of service disruption.
May 18, 13:03 UTC
Resolved - This incident has been resolved.
Jun 3, 18:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 16:16 UTC
Investigating - We have received reports of 500 errors occurring when navigating to user profiles. We are investigating this issue and will update this page when we have more information.
Jun 3, 15:07 UTC