All Systems Operational
Kevin Mitnick Security Awareness Training (KMSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PIQ Operational
SecurityCoach Operational
Console Operational
Security Vendor Integration Service Operational
User Mapping Engine Operational
Real-Time Coaching Campaigns Operational
Coaching Delivery Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SecurityCoach - Planned Maintenance Apr 18, 2024 01:00-02:00 UTC
We will be performing maintenance on the CA and EU instances of SecurityCoach on April 18th, 2024 from 1 - 2 a.m. (UTC). For approximately 5 minutes during this maintenance period, SecurityCoach features may be unavailable.
Posted on Apr 12, 2024 - 20:51 UTC
KMSAT - Planned Maintenance Apr 18, 2024 01:00-02:00 UTC
We will be performing maintenance on the US instance of the KnowBe4 console on April 18th, 2024 from 1 - 2 a.m. (UTC). For approximately 5 minutes during this maintenance period, features related to user events will be unavailable in the KnowBe4 console. The rest of the console will remain functional.
Posted on Apr 09, 2024 - 16:18 UTC
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:00 UTC
Scheduled - We will be performing maintenance on the CA, EU, and US instances of SecurityCoach on April 11th, 2024 from 1 - 2 a.m. (UTC). For approximately 5 minutes during this maintenance period, SecurityCoach features may be unavailable.
Apr 9, 16:14 UTC
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - This incident has been resolved.
Apr 5, 14:55 UTC
Monitoring - We’ve implemented a fix for the issue causing users to experience issues with User Provisioning, and we’re monitoring the results to make sure no further issues occur.
Apr 4, 20:32 UTC
Investigating - We have received reports that some users are experiencing issues with User Provisioning, including SCIM and ADI syncs. We are investigating this issue and will update this page when we have more information.
Apr 4, 17:53 UTC
Apr 4, 2024
Postmortem - Read details
Apr 9, 20:33 UTC
Resolved - This incident has been resolved.
Apr 4, 17:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results to ensure no further issues occur.
Apr 4, 13:24 UTC
Identified - The issue has been identified and a fix is being implemented. We will update this page when we have more information.
Apr 4, 13:08 UTC
Investigating - We are investigating reports that multi-factor authentication is not working for some partner admins. We are looking into this issue and will update this page when we have more information.
Apr 4, 12:22 UTC
Completed - The scheduled maintenance has been completed.
Apr 4, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 01:00 UTC
Scheduled - We will be performing maintenance on the KnowBe4 console on April 4, 2024 from 1 - 3 a.m. (UTC).
For up to 2 hours during this maintenance period, features related to the KnowBe4 console will be unavailable, and access to SecurityCoach and PhishER will be limited.

Mar 29, 14:54 UTC
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.