KnowBe4 Status

All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

API Operational

PIQ Operational

Account Settings Operational

ModStore Operational

Audit Log Operational

Second Chance Operational

SecurityCoach Operational

Console Operational

Security Vendor Integration Service Operational

User Mapping Engine Operational

Real-Time Coaching Campaigns Operational

Coaching Delivery Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

Rooms Operational

Webhooks Operational

Defend Operational

United Kingdom Operational

United States Operational

Europe Operational

Australia Operational

KCM GRC Operational

Console Operational

KnowBe4.com Operational

Support.KnowBe4.com Operational

KnowBe4 Community Operational

Phish Alert Button Operational

Free Tools Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

KSAT - Planned Maintenance Mar 20, 2025 01:00-03:00 UTC

We will be performing maintenance on all instances of the KSAT console on Thursday, March 13, 2025 from 1:00 - 3:00 a.m. (UTC). During this maintenance, phishing campaign features will be unavailable for less than 1 minute.
Posted on Mar 12, 2025 - 15:27 UTC

Past Incidents

Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

Real-Time Coaching campaigns not sending SecurityTips

Resolved - This incident has been resolved.
Mar 7, 12:07 UTC

Monitoring - We’ve implemented a fix for the Real-Time Coaching Campaign issue and we’re monitoring the results to make sure no further issues occur.
Mar 7, 02:20 UTC

Identified - We've identified the cause of this issue and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Mar 6, 20:51 UTC

Investigating - We have received reports that Real-Time Coaching Campaigns are not sending SecurityTips. We are investigating this issue and will update this page when we have more information.
Mar 6, 20:15 UTC

Mar 6, 2025

Mar 5, 2025

ADI Tokens not being recognized when installing the ADI Sync Tool

Resolved - This incident has been resolved.
Mar 5, 19:54 UTC

Monitoring - A fix has been implemented for this issue and we are now seeing ADI tokens being accepted during the installation of the ADI Sync Tool.
We will continue to monitor the status of this fix and provide updates as we have them.
Mar 5, 12:53 UTC

Investigating - We are receiving reports of ADI tokens not being recognized by the ADI Sync Tool during the installation process. We are looking into this issue and will provide an update once we have more information
Mar 4, 20:52 UTC

Training Module Downloads not completing from Modstore and Content Manager

Resolved - This incident has been resolved.
Mar 5, 19:51 UTC

Monitoring - A fix has been implemented for this issue and we are now seeing training modules download successfully from the Library and Content Manager tabs within the Modstore. We will continue to monitor the status of this fix and provide updates as we have them.
Mar 4, 22:29 UTC

Investigating - We are receiving reports that training module downloads are not completing from the Modstore Library and Content Manager tabs. Our team is currently investigating this issue and we will provide updates here as we receive them.
Mar 4, 19:34 UTC

Mar 4, 2025

Mar 3, 2025

No incidents reported.