PhishER Login Issues (CA Only)
Monitoring - We are investigating an issue affecting the ability to login to the PhishER platform. Our team is working on this issue and we will update this page when we have more information.
Apr 24, 2026 - 20:35 UTC
Intermittent latency for Protect users - US Only
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 2026 - 13:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 2026 - 14:32 UTC
Investigating - We are investigating reports of latency when viewing or sending emails via Web Access
Apr 21, 2026 - 20:10 UTC
KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Degraded Performance
Console Degraded Performance
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Degraded Performance
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Degraded Performance
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Secure Workspace Planned Maintenance (UK) Apr 29, 2026 18:00-19:00 UTC

We will be performing weekly maintenance on the UK region instances of Secure Workspace on Wednesday and Thursday starting on April 29, 2026 from 6:00 p.m. to 7:00 p.m. (UTC). During maintenance, Secure Workspace users may experience up to 80 minutes of service disruption.
Posted on Apr 24, 2026 - 21:41 UTC
Apr 25, 2026

No incidents reported today.

Apr 24, 2026

Unresolved incident: PhishER Login Issues (CA Only).

Apr 23, 2026

Unresolved incident: Intermittent latency for Protect users - US Only.

Apr 22, 2026
Apr 21, 2026
Apr 20, 2026
PhishER Access Issue for UK/CA Instances
Resolved - We've identified an issue that resulted in a Restricted error when attempting to access the PhishER console for UK and CA customers. Our team has implemented a fix and this has now been resolved.
Apr 20, 18:50 UTC
Identified - We've identified an issue that is resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers, and we are working on implementing a resolution.
Apr 20, 15:53 UTC
Monitoring - We've identified the issue that was resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers and have implemented a fix. Impacted users may need to refresh the page to access the PhishER console.
Apr 20, 15:18 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
KSAT Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 18:56 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on April 16th, 2026 from  01:00 a.m. to 02:00 a.m (UTC). During the deployment window, users may be unable to access their training in the Learner Experience (LX) for up to 5 minutes. Additionally, you may experience delays in the loading of the Training campaign creation page within KSAT of up to 5 minutes.
Apr 15, 15:09 UTC
Apr 15, 2026
PhishER - Planned Maintenance (all instances)
Completed - The scheduled maintenance has been completed.
Apr 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 01:00 UTC
Scheduled - We will be performing maintenance on all region instances of PhishER on April 15, 2026 at 1:00 a.m. to 3:00 a.m. (UTC). During this maintenance, PhishER may be unavailable for up to 60 minutes.
Mar 31, 21:17 UTC
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

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