KnowBe4 Status

All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

APIs Operational

SecurityCoach Operational

Security Vendor Integration Service Operational

Real-Time Coaching Campaigns Operational

Real-Time Delivery Methods Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

API / Webhooks Operational

Defend Operational

Console Operational

Mail Flow Operational

Authentication Operational

Deployment Center Operational

Prevent Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Deployment Center Operational

Protect Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Web Access Operational

KnowBe4 Security Center Operational

Secure Web Forms Operational

Secure Workspace Operational

KCM GRC Operational

Phish Alert Button Operational

Free Tools Operational

KnowBe4 Website Operational

KnowBe4 Support Website Operational

KnowBe4 Community Operational

KnowBe4 Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 4, 2026

No incidents reported today.

Jun 3, 2026

Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (EU and UK)

Completed - The scheduled maintenance has been completed.
Jun 3, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 UTC

Scheduled - We will be performing maintenance on the EU and UK region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on June 3, 2026 from 6:00 p.m. to 8:00 p.m. (UTC). During this maintenance, users in these instances may experience up to 60 minutes of service disruption.
May 18, 13:03 UTC

KSAT - Widespread User Profile Access Issues

Resolved - This incident has been resolved.
Jun 3, 18:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 16:16 UTC

Investigating - We have received reports of 500 errors occurring when navigating to user profiles. We are investigating this issue and will update this page when we have more information.
Jun 3, 15:07 UTC

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

Unable to upload custom content to the new Modstore

Resolved - We have identified an issue with uploading custom content to the new Modstore and implemented a fix. Customers should be able to upload custom content successfully.
May 28, 19:13 UTC

Investigating - We are currently investigating an issue preventing customers from uploading custom content to the new Modstore
May 28, 18:17 UTC

KSAT Maintenance

Completed - The scheduled maintenance has been completed.
May 28, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 UTC

Scheduled - We will be performing maintenance on all instances of KSAT on May 28th, 2026, from 1:00 AM – 3:00 AM UTC. During this maintenance, KSAT may be unavailable for up to 30 minutes.
May 20, 17:24 UTC

May 27, 2026

Protect - Intermittent Issues with Sending Emails (UK Only)

Resolved - This incident has been resolved.
May 27, 15:44 UTC

Monitoring - We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
May 27, 14:39 UTC

Investigating - We have received reports that there is a Intermittent issue sending emails for Protect. We are investigating this issue and will update this page when we have more information.
May 27, 10:05 UTC

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

New Modstore 500 Errors

Resolved - This incident has been resolved.
May 21, 17:20 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 13:41 UTC

Identified - We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.
May 21, 13:40 UTC

Workspace and Webforms Scheduled Maintenance (US)

Completed - The scheduled maintenance has been completed.
May 21, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 UTC

Scheduled - We will be performing maintenance work on the US Workspace instance on May 21st, 2026 from 08:00 AM UTC to 10:00 AM UTC. During this maintenance, Workspace and Webforms may be unavailable.
May 20, 17:19 UTC