All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (EU and UK) Jun 3, 2026 18:00-20:00 UTC

We will be performing maintenance on the EU and UK region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on June 3, 2026 from 6:00 p.m. to 8:00 p.m. (UTC). During this maintenance, users in these instances may experience up to 60 minutes of service disruption.
Posted on May 18, 2026 - 13:03 UTC
May 28, 2026
KSAT Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on May 28th, 2026, from 1:00 AM – 3:00 AM UTC. During this maintenance, KSAT may be unavailable for up to 30 minutes.
May 20, 17:24 UTC
May 27, 2026
Protect - Intermittent Issues with Sending Emails (UK Only)
Resolved - This incident has been resolved.
May 27, 15:44 UTC
Monitoring - We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
May 27, 14:39 UTC
Investigating - We have received reports that there is a Intermittent issue sending emails for Protect. We are investigating this issue and will update this page when we have more information.
May 27, 10:05 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
New Modstore 500 Errors
Resolved - This incident has been resolved.
May 21, 17:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 13:41 UTC
Identified - We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.
May 21, 13:40 UTC
Workspace and Webforms Scheduled Maintenance (US)
Completed - The scheduled maintenance has been completed.
May 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 UTC
Scheduled - We will be performing maintenance work on the US Workspace instance on May 21st, 2026 from 08:00 AM UTC to 10:00 AM UTC. During this maintenance, Workspace and Webforms may be unavailable.
May 20, 17:19 UTC
May 20, 2026
Secure Workspace and Secure Web Forms scheduled maintenance (EU & UK Only)
Completed - The scheduled maintenance has been completed.
May 20, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:00 UTC
Scheduled - We will be performing maintenance work on the UK & EU Workspace instances on May 20th, 2026 from 5:00 PM UTC to 9:45 PM UTC. During this maintenance, Secure Workspace and Web Forms may be unavailable.
May 19, 15:50 UTC
May 19, 2026
Microsoft Ribbon PAB Operation Timeout
Resolved - This incident has been resolved.
May 19, 18:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 15:25 UTC
Identified - We are seeing errors when using the Microsoft Ribbon Phish Alert Button (PAB) to report emails in Classic Outlook. Our team is aware and investigating these errors.
May 19, 14:16 UTC
May 18, 2026
KSAT Latency Issues
Resolved - Our team has identified and resolved the issue causing latency with the KSAT console
May 18, 21:40 UTC
Monitoring - Our team has identified an issue causing latency with the KSAT console. A fix has been implemented and we will continue to monitor.
May 18, 17:28 UTC
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
KnowBe4 Academy - Access Issues
Postmortem - Read details
May 14, 19:08 UTC
Resolved - This incident has been resolved.
May 14, 13:07 UTC
Monitoring - Access to the KnowBe4 Academy has been restored. We are monitoring to ensure there are no further issues.
May 13, 18:48 UTC
Investigating - We are investigating access issues with the KnowBe4 Academy. We will update this page when we have more information.
May 13, 18:09 UTC
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