All Systems Operational
Kevin Mitnick Security Awareness Training Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Vishing Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 18:32 EST
Update - We've identified the cause of the issues and are implementing a fix. We will update this page when we have more information.
Dec 1, 17:27 EST
Identified - We have received reports that some users are still experiencing issues with their consoles. We will update this page when we implement a new fix.
Dec 1, 16:08 EST
Monitoring - We’ve implemented a fix for the issues and we’re monitoring the results to make sure no further issues occur.
Dec 1, 15:43 EST
Identified - We've identified the cause of the issues and are implementing a fix. We will update this page when all affected components have recovered.
Dec 1, 14:30 EST
Update - We have also received reports that some users may be experiencing issues with their KMSAT consoles and API functionality. We are investigating these issues as well and will update this page when we have more information.
Dec 1, 12:59 EST
Investigating - We have received reports that some phishing and training campaigns are experiencing delays. We are investigating this issue and will update this page when we have more information.
Dec 1, 12:46 EST
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Postmortem - Read details
Nov 23, 11:48 EST
Resolved - This incident has been resolved.
Nov 22, 09:15 EST
Update - We are continuing to monitor the results to make sure no further issues occur.
Nov 17, 12:13 EST
Monitoring - We’ve implemented a fix for the issues with PhishRIP and we’re monitoring the results to make sure no further issues occur.
Nov 17, 09:11 EST
Update - We are continuing to work on a fix for this issue.
Nov 17, 06:57 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 03:10 EST
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021