KnowBe4 Status

All Systems Operational

Kevin Mitnick Security Awareness Training Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Vishing Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

API Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

Rooms Operational

Webhooks Operational

KCM GRC Operational

Console Operational

KnowBe4.com Operational

Support.KnowBe4.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2021

KMSAT - Console Issues and Campaign Delays

Resolved - This incident has been resolved.
Dec 1, 18:32 EST

Update - We've identified the cause of the issues and are implementing a fix. We will update this page when we have more information.
Dec 1, 17:27 EST

Identified - We have received reports that some users are still experiencing issues with their consoles. We will update this page when we implement a new fix.
Dec 1, 16:08 EST

Monitoring - We’ve implemented a fix for the issues and we’re monitoring the results to make sure no further issues occur.
Dec 1, 15:43 EST

Identified - We've identified the cause of the issues and are implementing a fix. We will update this page when all affected components have recovered.
Dec 1, 14:30 EST

Update - We have also received reports that some users may be experiencing issues with their KMSAT consoles and API functionality. We are investigating these issues as well and will update this page when we have more information.
Dec 1, 12:59 EST

Investigating - We have received reports that some phishing and training campaigns are experiencing delays. We are investigating this issue and will update this page when we have more information.
Dec 1, 12:46 EST

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

PhishER - PhishRIP Issues

Postmortem - Read details
Nov 23, 11:48 EST

Resolved - This incident has been resolved.
Nov 22, 09:15 EST

Update - We are continuing to monitor the results to make sure no further issues occur.
Nov 17, 12:13 EST

Monitoring - We’ve implemented a fix for the issues with PhishRIP and we’re monitoring the results to make sure no further issues occur.
Nov 17, 09:11 EST

Update - We are continuing to work on a fix for this issue.
Nov 17, 06:57 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 17, 03:10 EST

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021