Important Note: We recently updated one of our IPs to optimize email deliverability for our Security Awareness Training (KMSAT) and PhishER platforms.

If you're using Office 365 and you've already whitelisted KnowBe4's IPs but are experiencing email deferments or delays, we recommend setting up a receive connector according to the instructions in this article.

All Systems Operational
Kevin Mitnick Security Awareness Training Operational
API Operational
Training Console Operational
Training Notifications Operational
Phishing Service Operational
Reporting Service Operational
Vishing Service Operational
PhishER Operational
Console Operational
Notification Service Operational
KCM Operational
KnowBe4.com Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020
PhishER - Dashboard, Inbox, and Rooms Pages Not Loading Data - US Server
Resolved - This incident has been resolved.
Sep 24, 19:28 EDT
Monitoring - We are monitoring for any further issues.
Sep 24, 15:22 EDT
Investigating - We are currently investigating an intermittent issue where the PhishER Dashboard, Inbox, and Rooms pages are not loading data. We will update this page when we have more information.
Sep 24, 11:49 EDT
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
PhishER - Dashboard, Inbox, and Rooms Pages Not Loading Data - US Server
Postmortem - Read details
Sep 15, 16:59 EDT
Resolved - This incident has been resolved.
Sep 15, 14:01 EDT
Monitoring - We have implemented a fix and are monitoring for any further issues.
Sep 15, 12:56 EDT
Investigating - We are currently investigating an issue where the PhishER Dashboard, Inbox, and Rooms pages are not loading data. We will update this page when we have more information.
Sep 15, 12:40 EDT
Sep 14, 2020

No incidents reported.

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