All Systems Operational
KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PIQ Operational
SecurityCoach Operational
Console Operational
Security Vendor Integration Service Operational
User Mapping Engine Operational
Real-Time Coaching Campaigns Operational
Coaching Delivery Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
KSAT and SecurityCoach - Scheduled Maintenance Aug 8, 2024 01:00-03:00 UTC
We will be performing maintenance on the KnowBe4 console and SecurityCoach on August 8th, 2024 from 1 - 3 a.m. (UTC). For approximately 20 minutes during this maintenance period, any features using an active Microsoft Teams or Slack integration will be delayed, including SecurityCoach Real-Time Coaching delivery, SecurityCoach user syncing, and KSAT training campaigns. Delayed features will retry automatically after maintenance is complete. The rest of the KnowBe4 console will remain functional.
Posted on Jul 24, 2024 - 14:37 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
KSAT - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 14:59 UTC
Scheduled - We will be performing maintenance on the KnowBe4 console on July 25th, 2024 from 12 - 2 a.m. (UTC). For approximately 15 minutes during this maintenance period, features related to PasswordIQ will be unavailable in the KnowBe4 console. The rest of the KnowBe4 console will remain functional.
Jul 17, 14:59 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024
KSAT - Login Issues
Resolved - This incident has been resolved.
Jul 23, 20:18 UTC
Monitoring - The issues with KSAT console logins and 500 errors has been resolved. We're monitoring the results to make sure no further issues occur.
Jul 23, 16:39 UTC
Identified - We have identified an issue with KSAT console logins and 500 errors. We are working on implementing a fix and we'll update this page with any new information or updates.
Jul 23, 14:30 UTC
Investigating - We have received reports that some customers are unable to log in to their KSAT console. We are investigating this issue and will update this page when we have more information.
Jul 23, 13:21 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
KSAT - Login, Campaign, and PAB Issues
Resolved - This incident has been resolved.
Jul 18, 20:20 UTC
Monitoring - The issues with KSAT console logins, campaign delays, and authenticating the PAB have been resolved. We're monitoring the results to make sure no further issues occur.
Jul 18, 17:24 UTC
Identified - We have identified an issue with KSAT console logins, campaign delays, and PAB authentication, and we are working on implementing a fix. We'll update on our status page with any new information or updates.
Jul 18, 16:54 UTC
KSAT - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:00 UTC
Scheduled - We will be performing maintenance on the KnowBe4 console on July 18th, 2024 from 1 - 3 a.m. (UTC). For approximately 10-15 minutes during this maintenance period, features related to the Dashboard tab, the Reporting tab, and User Groups will be unavailable in the KnowBe4 console. Other console features may also be unavailable during this time.
Jul 17, 17:10 UTC
Jul 17, 2024
KSAT - Scheduled Maintenance
Postmortem - Read details
Jul 17, 18:39 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:00 UTC
Scheduled - We will be performing maintenance on the KnowBe4 console on July 17th, 2024 from 1 - 3 a.m. (UTC). For approximately 10-15 minutes during this maintenance period, features related to the Dashboard tab, the Reporting tab, and user groups will be unavailable in the KnowBe4 console. Other console features may also be unavailable during this time.
Jul 15, 15:43 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage