Delayed Webform Submissions

On Tuesday, December 23, 2026, from approximately 18:54 to 19:33 (UTC), some customers experienced delays with their web form submissions.

This issue was caused by unexpected processing delays in the network nodes that process web forms. To resolve this issue, we redeployed the infrastructure, and web form submissions returned to normal performance by 19:33 (UTC).

To prevent this type of issue in the future, we are enhancing web form monitoring and implementing automated corrections in the event a similar error occurs again.

No data loss occurred as a result of this issue.