Delayed inbound email delivery - US Only

On Wednesday, February 4, 2026, from approximately 15:30 to 16:00 (UTC), some US users experienced email delivery delays in the Defend product. 

This issue was caused by a brief networking fluctuation, resulting in email delivery delays of up to 10 minutes during the affected period. Once the cloud environment returned to healthy operating levels, Defend returned to normal performance, and all delayed emails were delivered by 16:00 (UTC).

No data loss occurred as a result of this issue.