KSAT Dashboard and Account Settings not Loading

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Oct 07, 2025 - 20:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2025 - 19:55 UTC

Identified

Our development team has identified an issue preventing the Dashboard and Account Settings in KSAT from loading and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

Posted Oct 07, 2025 - 19:10 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Console).