PhishER - PhishRIP Issues
Incident
Report for KnowBe4
Postmortem
On Monday, 6/5/2023, some PhishRIP queries were delayed. This incident was caused by an issue with a third-party integration that prevented queries from processing. Once the third party resolved the issue, PhishRIP was able to return to normal performance.
No data loss occurred as a result of this issue.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented for the delayed PhishRIP queries and we’re monitoring the results to make sure no further issues occur.
Identified
We have received reports that some users are experiencing delayed PhishRIP queries. We have identified the cause of this issue and will update this page when we have more information.
This incident affected: PhishER (PhishRIP).