Unable to upload custom content to the new Modstore

Incident Report for KnowBe4

Resolved

We have identified an issue with uploading custom content to the new Modstore and implemented a fix. Customers should be able to upload custom content successfully.

Posted May 28, 2026 - 19:13 UTC

Investigating

We are currently investigating an issue preventing customers from uploading custom content to the new Modstore

Posted May 28, 2026 - 18:17 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Training).