KSAT & Free Tools - EEC Pro Issues

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Jan 30, 2025 - 16:39 UTC

Update

We have identified the cause of this issue and currently investigating further. We will update this page when we have more information.

Posted Jan 17, 2025 - 22:46 UTC

Identified

We have identified an issue where customers are unable to access Email Exposure Check Pro (EEC Pro) data from within their KSAT console, the EEC Pro tool, or the Password Exposure Test (PET) tool. We are investigating this issue and will update this page when we have more information.

Posted Jan 16, 2025 - 17:08 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Console) and Free Tools.