Real-Time Coaching campaigns not sending SecurityTips

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Mar 07, 2025 - 12:07 UTC

Monitoring

We’ve implemented a fix for the Real-Time Coaching Campaign issue and we’re monitoring the results to make sure no further issues occur.

Posted Mar 07, 2025 - 02:20 UTC

Identified

We've identified the cause of this issue and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

Posted Mar 06, 2025 - 20:51 UTC

Investigating

We have received reports that Real-Time Coaching Campaigns are not sending SecurityTips. We are investigating this issue and will update this page when we have more information.

Posted Mar 06, 2025 - 20:15 UTC

This incident affected: SecurityCoach (Real-Time Coaching Campaigns).