PAB, PhishER, Prevent, Protect & Defend Degraded Performance

Incident Report for KnowBe4

Update

We are continuing to investigate issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available
Posted Nov 12, 2026 - 21:25 UTC

Update

We are continuing to investigate issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available
Posted Nov 12, 2026 - 19:15 UTC

Investigating

We are currently investigating an issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here, as they become available
Posted Nov 12, 2026 - 18:28 UTC
This incident affects: Prevent (Mail Flow, Web Add-In), Protect (Mail Flow, Web Add-In), PhishER (PhishRIP, API / Webhooks), Defend (Mail Flow, Deployment Center), and Phish Alert Button.