On Tuesday, 6/21/2022, from approximately 1:19 p.m. until 5:01 p.m. (ET), some users experienced issues while loading pages on the Phishing tab of their KMSAT consoles.
This incident was caused by a backend update that took longer than expected to finish. Once the update finished, KMSAT was able to return to normal performance by 5:01 p.m. (ET).
To prevent this type of issue in the future, we are adding additional testing to our workflow for backend updates that change a table.
No data loss occurred as a result of this issue.