ADI Sync and Training Policy Upload Errors (US Only)

Incident Report for KnowBe4

Resolved

We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. Our team has implemented a fix and this has now been resolved.

Posted Apr 27, 2026 - 17:19 UTC

Update

We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. We are actively investigating this issue and will update this page with more information when it is available.

Posted Apr 27, 2026 - 14:42 UTC

Identified

We have identified an issue with customers pushing ADI files to KSAT. We are actively investigating this issue and will update this page with more information when it is available.

Posted Apr 27, 2026 - 13:40 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Training, User Provisioning).