On Monday, 2/6/2023, from approximately 1:00 p.m. (ET) until Tuesday, 2/7/2023, at 8:00 a.m. (ET), some users experienced issues related to KMSAT phishing and training campaigns.
This incident was caused by a backend database issue that delayed other backend processes. Once the issue was resolved, KMSAT was able to return to normal performance by Tuesday, 2/7/2023, at 8:00 a.m (ET).
To prevent this type of issue in the future, we are making adjustments to the database.
No data loss occurred as a result of this issue.