Protect blank purchasing page on store.knowbe4.com

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Jul 16, 2026 - 14:04 UTC

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2026 - 01:23 UTC

We are continuing to investigate this issue.

Posted Jul 15, 2026 - 16:54 UTC

We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.

Posted Jul 15, 2026 - 16:51 UTC

We are continuing to investigate this issue.

Posted Jul 15, 2026 - 16:48 UTC

We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.

Posted Jul 15, 2026 - 16:46 UTC

This incident affected: KnowBe4 Website.