KMSAT - Single sign-on Login Issue
Incident
Report for KnowBe4
Postmortem
From approximately 12:30 p.m. (ET) to 2:32 p.m. (ET), some users were unable to log in through single sign-on successfully. This occurred after a recent backend update was made to single sign-on. The update was reverted and the single sign-on issues were resolved. No data loss occurred as a result of this issue.
Resolved
This incident has been resolved.
Monitoring
This issue has been fixed and we're monitoring for any further issues.
Investigating
We’ve received reports that some users have had problems logging in to their KnowBe4 training console using single sign-on. We are investigating this issue and will update this page when more information is available.
This incident affected: Kevin Mitnick Security Awareness Training (KMSAT) (Console).