KMSAT - Single sign-on Login Issue
Incident Report for KnowBe4
Postmortem

From approximately 12:30 p.m. (ET) to 2:32 p.m. (ET), some users were unable to log in through single sign-on successfully. This occurred after a recent backend update was made to single sign-on. The update was reverted and the single sign-on issues were resolved. No data loss occurred as a result of this issue.

Posted Jun 12, 2020 - 16:01 EDT

Resolved
This incident has been resolved.
Posted Jun 12, 2020 - 15:24 EDT
Monitoring
This issue has been fixed and we're monitoring for any further issues.
Posted Jun 12, 2020 - 14:49 EDT
Investigating
We’ve received reports that some users have had problems logging in to their KnowBe4 training console using single sign-on. We are investigating this issue and will update this page when more information is available.
Posted Jun 12, 2020 - 13:44 EDT
This incident affected: Kevin Mitnick Security Awareness Training (Training Console).