Important Note: We recently updated one of our IPs to optimize email deliverability for our Security Awareness Training (KMSAT) and PhishER platforms.

If you're using Office 365 and you've already whitelisted KnowBe4's IPs but are experiencing email deferments or delays, we recommend setting up a receive connector according to the instructions in this article.

KMSAT Planned Maintenance
Scheduled Maintenance Report for KnowBe4
The planned maintenance is complete.
Posted Jan 22, 2020 - 23:55 EST
Maintenance on the environment is still in-progress and taking longer than expected.
Posted Jan 22, 2020 - 22:49 EST
The Kevin Mitnick Security Awareness Training EU environment ( has completed its maintenance. Maintenance on the environment is still in-progress.
Posted Jan 22, 2020 - 22:31 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 22, 2020 - 21:01 EST
We will be performing maintenance and upgrades on and The sites will experience intermittent downtime during this maintenance period.
Posted Jan 20, 2020 - 13:51 EST
This scheduled maintenance affected: Kevin Mitnick Security Awareness Training (API, Training Console, Training Notifications, Phishing Service, Reporting Service, Vishing Service).