ADI Tokens not being recognized when installing the ADI Sync Tool
Incident
Report for KnowBe4
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented for this issue and we are now seeing ADI tokens being accepted during the installation of the ADI Sync Tool.
We will continue to monitor the status of this fix and provide updates as we have them.
We will continue to monitor the status of this fix and provide updates as we have them.
Investigating
We are receiving reports of ADI tokens not being recognized by the ADI Sync Tool during the installation process. We are looking into this issue and will provide an update once we have more information
This incident affected: KnowBe4 Security Awareness Training (KSAT) (User Provisioning).