Phishing Emails and Training Enrollment Notifications Delayed (US)

Incident Report for KnowBe4

Resolved

This incident has been resolved.
Posted Jul 01, 2025 - 22:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2025 - 19:10 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 01, 2025 - 17:59 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 01, 2025 - 17:48 UTC

Identified

Our development team has identified an issue with delays in phishing emails and training enrollment notifications sending on our US server.
Posted Jul 01, 2025 - 16:07 UTC
This incident affected: KnowBe4 Security Awareness Training (KSAT) (Phishing, Training).