Intermittent latency for Protect users - US Only

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Apr 27, 2026 - 11:11 UTC

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2026 - 13:05 UTC

The issue has been identified and a fix is being implemented.

Posted Apr 22, 2026 - 14:32 UTC

We are investigating reports of latency when viewing or sending emails via Web Access

Posted Apr 21, 2026 - 20:10 UTC

This incident affected: Protect (Web Access).