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Intermittent latency for Protect users - US Only

Incident Report for KnowBe4

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Identified

The issue has been identified and a fix is being implemented.

Posted Apr 22, 2026 - 14:32 UTC

Investigating

We are investigating reports of latency when viewing or sending emails via Web Access

Posted Apr 21, 2026 - 20:10 UTC

This incident affects: Protect (Web Access).

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