Phishing and Training Campaigns not starting (US)

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Jul 09, 2025 - 18:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 09, 2025 - 16:10 UTC

Investigating

We have received reports that Phishing and Training campaigns are not starting. We are investigating this issue and will update this page when we have more information.

Posted Jul 09, 2025 - 13:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 07, 2025 - 19:05 UTC

Investigating

We have received reports that Phishing Campaigns and Training Notifications are delayed on our US server. We are investigating this issue and will update this page when we have more information.

Posted Jul 07, 2025 - 16:49 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Phishing, Training, Email Delivery).