At approximately 3:40 p.m. (ET) on 06/29/20, the PhishER platform experienced an influx of message traffic within a short period of time, causing a delay in how quickly the messages could be processed. This delay inadvertently caused stress on some backend services, which caused the intermittent access issues some users experienced. PhishER experienced degraded console performance until around 5:04 p.m. (ET). Message queues were back to normal around 11:47 p.m. (ET). No data loss occurred as a result of this issue.