Important Note: We recently updated one of our IPs to optimize email deliverability for our Security Awareness Training (KMSAT) and PhishER platforms.

If you're using Office 365 and you've already whitelisted KnowBe4's IPs but are experiencing email deferments or delays, we recommend setting up a receive connector according to the instructions in this article.

Console Access Issues - training.knowbe4.com
Incident Report for KnowBe4
Resolved
At 9:49 a.m. (ET), we experienced an interruption that prevented some users from accessing the training console. This lasted approximately three minutes and was followed by 30 minutes of intermittent access prior to being fully resolved.
Posted Mar 02, 2020 - 09:49 EST