KSAT - Phishing Campaign and Training Campaign Issues (US Only)
Incident Report for KnowBe4
Resolved
This incident has been resolved.
Posted Oct 02, 2024 - 15:36 UTC
Monitoring
We’ve implemented a fix for the issues and we’re monitoring the results to make sure no further issues occur.
Posted Oct 01, 2024 - 20:23 UTC
Identified
We've identified the cause of the issues related to phishing campaigns, training campaigns, and training modules. We’re working on implementing a fix and we'll continue to post on our status page with any new information or updates.
Posted Oct 01, 2024 - 16:46 UTC
Investigating
We have received reports that phishing and training campaigns are not starting as expected, and training modules are not being marked as complete. We are investigating this issue and will update this page when we have more information.
Posted Oct 01, 2024 - 15:48 UTC
This incident affected: KnowBe4 Security Awareness Training (KSAT) (Phishing, Training, Learner Experience (LX)).