KnowBe4 Status - KSAT - Phishing Campaign and Training Campaign Issues (US Only)

KSAT - Phishing Campaign and Training Campaign Issues (US Only)

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Oct 02, 2024 - 15:36 UTC

Monitoring

We’ve implemented a fix for the issues and we’re monitoring the results to make sure no further issues occur.

Posted Oct 01, 2024 - 20:23 UTC

Identified

We've identified the cause of the issues related to phishing campaigns, training campaigns, and training modules. We’re working on implementing a fix and we'll continue to post on our status page with any new information or updates.

Posted Oct 01, 2024 - 16:46 UTC

Investigating

We have received reports that phishing and training campaigns are not starting as expected, and training modules are not being marked as complete. We are investigating this issue and will update this page when we have more information.

Posted Oct 01, 2024 - 15:48 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Phishing, Training, Learner Experience (LX)).