Prevent & Protect - Email delivery issues

Incident Report for KnowBe4

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2026 - 16:05 UTC

Update

We are currently investigating an issue impacting email delivery for Prevent and Protect customers. We will update here when more information is available.
Posted Nov 06, 2026 - 15:34 UTC

Investigating

We are currently investigating an issue impacting email delivery for Prevent customers. We will update here when more information is available.
Posted Nov 06, 2026 - 15:14 UTC
This incident affects: Prevent (Mail Flow) and Protect (Mail Flow).