Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only)

Incident Report for KnowBe4

Resolved

This incident has been successfully resolved and all systems are fully operational.
Posted Sep 23, 2026 - 14:58 UTC

Monitoring

The issue has been identified and a fix has been implemented and will update this page when we have more information.
Posted Sep 23, 2026 - 10:57 UTC

Identified

We have received reports of users receiving "Access Denied" error messages while trying to login. We have identified the issue and are working on implementing a solution and will update this page when we have more information.
Posted Sep 23, 2026 - 09:52 UTC
This incident affected: Prevent (Authentication), Protect (Authentication), and Secure Web Forms, Secure Workspace.