PhishER - Platform Issues (US Only)

Incident Report for KnowBe4

Resolved

This incident has been resolved.
Posted Oct 10, 2023 - 20:21 UTC

Monitoring

We’ve implemented a fix for the degraded performance that some users experienced in their PhishER platforms and we’re monitoring the results to make sure no further issues occur.
Posted Oct 10, 2023 - 19:07 UTC

Identified

We've identified the cause of the degraded performance that some users are experiencing in the PhishER platform and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Posted Oct 10, 2023 - 15:22 UTC

Investigating

We have received reports that some users are experiencing degraded performance in their PhishER platforms. We are investigating this issue and will update the page when we have more information.
Posted Oct 10, 2023 - 13:40 UTC
This incident affected: PhishER (Console).