KMSAT - Login Issue -
Incident Report for KnowBe4

From 06/08/2020 11:02 a.m. (ET) to 06/08/2020 11:57 a.m. (ET), a race condition caused the EU instance of KMSAT to redirect users to US KMSAT URLs when trying to navigate to the Phishing, Training, and Account Settings pages. A fix was implemented at 06/08/2020 11:57 a.m. (ET). No data loss occurred as a result of this issue.

Posted Jun 08, 2020 - 13:12 EDT

We received reports that users in the EU instance of KMSAT were being redirected to the US instance ( when navigating to some pages. This issue has since been resolved and we have taken steps to prevent this issue from occurring in the future.
Posted Jun 08, 2020 - 12:50 EDT
This incident affected: Kevin Mitnick Security Awareness Training (Training Console).