On Tuesday, 11/2/2021, from approximately 11:12 a.m. until 7:26 p.m. (ET), users experienced issues with their phishing campaigns in KMSAT.
These issues were caused by the removal of an outdated feature, which caused the different instances of KMSAT to produce errors with phishing campaigns. Once the issues were corrected, KMSAT was able to return to normal performance by 7:26 p.m. (ET).
To prevent this type of issue in the future, we have implemented a new procedure to check for changes that affect different instances.
No data loss occurred as a result of this issue.