KSAT - 500 error when logging in

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Dec 22, 2025 - 17:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 22, 2025 - 16:56 UTC

Investigating

We are aware of an issue preventing users from logging in to the KnowBe4 Security Awareness Training (KSAT) console. We are investigating this issue and will update this page when we have more information.

Posted Dec 22, 2025 - 16:20 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Console).