KSAT - Training Policies Not Launching

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 21:12 UTC

Monitoring

We’ve implemented a fix for training policies and we’re monitoring the results to make sure no further issues occur.

Posted Oct 17, 2025 - 18:21 UTC

Identified

We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

Posted Oct 17, 2025 - 18:07 UTC

This incident affected: KnowBe4 Security Awareness Training (KSAT) (Learner Experience (LX)).