Defend and Prevent Admin Console Certificate Issue

Incident Report for KnowBe4

Resolved

This incident has been resolved.

Posted Mar 05, 2026 - 12:44 UTC

Monitoring

We’ve implemented a fix for the certificate issue for Defend and Prevent admin consoles. A new certificate has been deployed and most traffic is restored while propagation completes across our global edge network.

Posted Mar 05, 2026 - 03:08 UTC

Identified

We've identified the cause of the certificate error when navigating to the Defend and Prevent admin consoles and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

Posted Mar 05, 2026 - 02:36 UTC

This incident affected: Prevent (Console), Defend (Console), and KnowBe4 Security Center.