Training Module Downloads not completing from Modstore and Content Manager
Incident
Report for KnowBe4
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented for this issue and we are now seeing training modules download successfully from the Library and Content Manager tabs within the Modstore. We will continue to monitor the status of this fix and provide updates as we have them.
Investigating
We are receiving reports that training module downloads are not completing from the Modstore Library and Content Manager tabs. Our team is currently investigating this issue and we will provide updates here as we receive them.
This incident affected: KnowBe4 Security Awareness Training (KSAT) (ModStore).