PhishER - Loading and PhishML Issues (US only)
Incident Report for KnowBe4
Resolved
This incident has been resolved.
Posted May 02, 2024 - 13:27 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2024 - 20:53 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 26, 2024 - 14:21 UTC
Identified
We've identified the cause of this issue and are working on a fix.
Posted Apr 26, 2024 - 12:40 UTC
Investigating
We've received reports that some users are unable to load their PhishER console or that the console is slow to load, as well as reports that PhishML is adding a bypassed tag to emails and is not showing ML confidence.

We are looking into this issue and will update this page when we have more information.
Posted Apr 26, 2024 - 12:36 UTC
This incident affected: PhishER (Console, PhishML).
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