Delay on Phishing Campaigns
Identified - We are currently investigating a delay in phishing campaigns starting.
Sep 17, 2025 - 18:17 UTC
KSAT - Reports Not Updating (US)
Update - We have mitigated additional reporting delays between our reporting services and the KSAT console. Below is a updated summary of the current status for affected reports and widgets

Recovered:
Training Activity Report: Have recovered, with events populated from September 16th and prior.
Training Widgets (Executive Reporting): Have recovered, with events populated from September 16th and prior.
Risk Score v2 Widgets: Have recovered and updated, and are showing events from September 16th and prior.
Phishing Activity Report: Have recovered, with events populated from September 16th and prior.
Phishing Widgets (Executive Reporting): Have recovered, with events populated from September 16th and prior.

Delayed and Investigating:
PAB Activities Widgets (Executive Reporting): Continues to be delayed. The last updated timestamp is from September 1st. We are actively working on mitigation and the recovery of these events.

We will provide another update as more information becomes available.
Sep 17, 2025 - 17:03 UTC
Update - We have identified and mitigated some of the reporting delays between our reporting services and the KSAT console. Below is a summary of the current status for affected reports and widgets.

Recovered:
Training Activity Report: Have recovered, with events populated from September 16th and prior.
Training Widgets (Executive Reporting): Have recovered, with events populated from September 16th and prior.
Risk Score v2 Widgets: Have recovered and updated, and are showing events from September 16th and prior.

Partially Delayed / In Recovery:
Phishing Activity Report: We are seeing delayed reporting updates, with only partial data showing from September 15th and prior.
Phishing Widgets (Executive Reporting): We are seeing delayed reporting updates, with only partial data showing from September 15th and prior.

Delayed:
PAB Activities Widgets (Executive Reporting): Continues to be delayed. The last updated timestamp is from September 1st. We are actively working on mitigation and the recovery of these events.

We will provide another update as more information becomes available.
Sep 17, 2025 - 15:12 UTC
Identified - We've identified the cause of reports not updating and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Sep 15, 2025 - 19:43 UTC
KnowBe4 Security Awareness Training (KSAT) Degraded Performance
Console Operational
Phishing Degraded Performance
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Degraded Performance
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

KSAT - Planned Maintenance Sep 25, 2025 00:00-02:00 UTC

We will be performing maintenance on KSAT on September 25th, 2025 from 12-2 a.m. (UTC). During this maintenance, you may see a delay in events being added to user timelines for approximately 2 hours.
Posted on Sep 16, 2025 - 18:17 UTC

PAB - Planned Maintenance Sep 25, 2025 00:00-02:00 UTC

We will be performing maintenance on all instances of the Phish Alert Button (PAB) on September 25, 2025 from 12-2 a.m. (UTC). During this maintenance, the PAB may be unavailable for all instances for approximately 2 hours.
Posted on Sep 10, 2025 - 21:21 UTC
Sep 18, 2025
KSAT - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:00 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on September 18, 2025 from 1-3 a.m. (UTC). During this maintenance, you may see a delay in events being added to user timelines for approximately 2 hours.
Sep 12, 19:12 UTC
Sep 17, 2025

Unresolved incidents: Delay on Phishing Campaigns, KSAT - Reports Not Updating (US).

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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