KnowBe4 Status

All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

APIs Operational

SecurityCoach Operational

Security Vendor Integration Service Operational

Real-Time Coaching Campaigns Operational

Real-Time Delivery Methods Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

API / Webhooks Operational

Defend Operational

Console Operational

Mail Flow Operational

Authentication Operational

Deployment Center Operational

Prevent Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Deployment Center Operational

Protect Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Web Access Operational

KnowBe4 Security Center Operational

Secure Web Forms Operational

Secure Workspace Operational

KCM GRC Operational

Phish Alert Button Operational

Free Tools Operational

KnowBe4 Website Operational

KnowBe4 Support Website Operational

KnowBe4 Community Operational

KnowBe4 Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

Prevent, Protect and Defend login issues

Resolved - This incident has been resolved.
Nov 8, 14:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 23:08 UTC

Update - We are continuing to investigate this issue.
Nov 7, 22:03 UTC

Investigating - We are currently investigating issues when authenticating into Prevent, Protect and Defend.
Nov 7, 21:57 UTC

Nov 7, 2025

Nov 6, 2025

Smart Groups and User Timeline - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 6, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 UTC

Scheduled - We will be performing maintenance on Smart Groups and User Timelines on November 6th, 2025 from 2:00 a.m. - 4:00 a.m. (UTC). During this maintenance, the Smart Groups and User Timelines will be unavailable for approximately 30 minutes and delayed for up to an hour and a half afterwards.
Nov 4, 16:41 UTC

Nov 5, 2025

No incidents reported.

Nov 4, 2025

Prevent and Defend Deployment Center Issue

Resolved - This incident has been resolved.
Nov 4, 12:34 UTC

Update - We are continuing to monitor for any further issues.
Nov 3, 18:52 UTC

Monitoring - We’ve implemented a fix for the Deployment Center and we’re monitoring the results to make sure no further issues occur.
Nov 3, 18:50 UTC

Identified - We've identified the cause of the issue and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Nov 3, 18:05 UTC

Investigating - We have received reports of errors when using the Deployment Center for both Defend and Prevent . We are investigating this issue and will update this page when we have more information.
Nov 3, 15:14 UTC

Nov 3, 2025

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

Multiple Products - Azure related incident

Postmortem - Read details
Nov 4, 16:50 UTC

Resolved - This incident has been resolved.
Oct 30, 13:42 UTC

Monitoring - While our systems are back to operational, we are continuing to monitor the health of the overall platform and all its subcomponents to ensure stability.

Further information can be found on Microsoft's status page: https://azure.status.microsoft/en-gb/status
Oct 30, 00:11 UTC

Update - We are continuing to work on a fix for this issue.
Oct 29, 21:49 UTC

Identified - Microsoft has performed a rollback to their "Last Known Good" configuration and we hope to see signs of recovery soon.

Note: the upstream Azure outage is also impacting a Microsoft-hosted office.js library, resulting in loading issues with Hybrid/Ribbon PAB and the KnowBe4 Email Security Add-in.

We'll continue to post on our status page with any new information or updates.

Further information can be found on Microsoft's status page: https://azure.status.microsoft/en-gb/status
Oct 29, 19:49 UTC

Update - We continue to investigate elevated error rates and loading issues across multiple products. This outage is due to a widespread Azure incident. More info will be added after our engineering teams are able to assess the scope of the issues.

Further information can be found on Microsoft's status page: https://azure.status.microsoft/en-gb/status
Oct 29, 17:28 UTC

Update - We are continuing to investigate this issue.
Oct 29, 17:18 UTC

Update - We are continuing to investigate this issue.
Oct 29, 17:17 UTC

Update - We are continuing to investigate this issue.
Oct 29, 17:06 UTC

Update - We are continuing to investigate this issue.
Oct 29, 16:46 UTC

Update - We are continuing to investigate this issue.
Oct 29, 16:37 UTC

Update - We are continuing to investigate this issue.
Oct 29, 16:35 UTC

Investigating - We are investigating elevated error rates and loading issues across multiple products. Initial investigations point to a widespread Azure incident. More info will be added after our engineering teams are able to assess the scope of the issues.
Oct 29, 16:22 UTC

SecurityCoach - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 01:00 UTC

Scheduled - We will be performing maintenance on all instances of SecurityCoach on October 30th, 2025 from 1-3 a.m. (UTC). During this maintenance, you may expereience delays in the delivery of real time security tips.
Oct 17, 15:02 UTC

Oct 29, 2025