All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

KSAT - Server Maintenance (All Instances) Jul 8, 2026 01:00-02:00 UTC

We will be performing server maintenance on all instances of the KSAT console on July 8th, 2026 from 1:00 a.m. - 2:00 a.m. (UTC). During this maintenance, minor latency can be expected for up to 20 minutes.
Posted on Jul 02, 2026 - 17:27 UTC
Jul 5, 2026

No incidents reported today.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
KSAT Intermittent Login Issues - US
Resolved - This incident has been resolved.
Jul 1, 18:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 16:02 UTC
Investigating - We have received reports that users are experiencing issues when logging into the US instance. We are investigating this issue and will update this page when we have more information.
Jul 1, 14:40 UTC
Jun 30, 2026
Defend - Increased Email Latency (US Only)
Postmortem - Read details
Jul 3, 15:24 UTC
Resolved - This incident has been resolved.
Jun 30, 19:46 UTC
Investigating - We have received reports that emails sent to Defend are experiencing delays being delivered to inboxes using SMTP. We are investigating this issue and will update this page when we have more information.
Jun 30, 16:14 UTC
PhishML Evaluations Causing PML:BYPASSED Tags to Apply
Resolved - This incident has been resolved.
Jun 30, 19:11 UTC
Monitoring - We’ve implemented a fix for PhishER and we’re monitoring the results to make sure no further issues occur. Impacted messages can be replayed through all rules and actions. Please be aware this could cause duplicate responses to be sent if an action successfully ran during this incident. If you have further questions or concerns please contact our support team directly: https://support.knowbe4.com/hc/en-us/requests/new

 The following Knowledge Base Article contains instructions on how to replay messages: https://support.knowbe4.com/hc/en-us/articles/13169303385619-PhishER-Inbox-Guide#h_01HCNEBF8CJQ98GE9PGM7HGDZ0
Jun 30, 15:42 UTC
Investigating - We have identified an issue where PhishML evaluations are causing the "PML:BYPASSED" tag to be applied.
Jun 30, 14:18 UTC
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
KSAT Membership Table Maintenance (All Instances)
Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:00 UTC
Scheduled - We will be performing maintenance work on all instances on June 26th, 2026 from 01:00 AM UTC to 02:00 AM UTC. During this maintenance window users may experience elevated latency or transient slowness with membership updates such as adding or removing users to or from groups.
Jun 24, 20:23 UTC
Jun 25, 2026
KCM GRC - 500 Errors Upon Login
Resolved - We have identified an issue where users may receive a 500 error upon logging into KCM GRC. A fix has been implemented, and users should be able to login without error.
Jun 25, 13:10 UTC
Monitoring - We have identified an issue where users may receive a 500 error upon logging into KCM GRC. A fix has been implemented, and we will continue to monitor this issue.
Jun 24, 22:06 UTC
Investigating - We have identified an issue where users may receive a 500 error upon logging into KCM GRC, and our engineering team is looking into a fix.
Jun 24, 15:48 UTC
Jun 24, 2026
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

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