In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 2025 - 15:00 UTC
Scheduled - We will be performing short-notice preventative maintenance across all Workspace Regions beginning 26th of November and continuing through the coming weeks, with completion expected by the 15th of December. This maintenance is intended to mitigate a recently identified platform issue. While customer impact is unlikely, individual customer workspaces may experience up to 60 minutes of service disruption, including delayed processing or temporary unavailability of Workspace.
If more complex remediation is required, our team will continue work until full stability is restored. We will provide updates if all regions are completed early or if the maintenance window requires extension.

Nov 26, 2025 15:00 - Dec 15, 2025 15:00 UTC
KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Under Maintenance
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

KSAT - Planned Maintenance (All Instances) Dec 11, 2025 02:00-03:00 UTC

We will be performing maintenance on all region instances of KSAT on December 11, 2025 from 2:00 a.m. - 3:00 a.m (UTC). During this maintenance, KSAT may be unavailable for approximately 60 minutes.
Posted on Dec 04, 2025 - 22:13 UTC
Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - This incident has been resolved.
Dec 5, 12:49 UTC
Monitoring - We’ve implemented a fix for the Saved Reports tab and we’re monitoring the results to make sure no further issues occur.
Dec 4, 20:58 UTC
Identified - We've identified why the Saved Reports tab is not loading and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Dec 4, 17:04 UTC
Dec 4, 2025
Completed - The scheduled maintenance has been completed.
Dec 4, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:00 UTC
Scheduled - We will be performing maintenance on all instances of the KSAT console on Thursday, December 4, 2025, from 2:00 a.m. to 3:00 a.m. (UTC). During this maintenance, parts of the KSAT user interface may show errors for approximately 30 minutes from 2:00 a.m. to 2:30 a.m. (UTC). The rest of the KSAT console will remain functional.
Dec 2, 15:47 UTC
Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 13:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 21:39 UTC
Investigating - We are investigating an issue affecting the ability to login to KnowBe4 training via the login link in training notifications. Our team is working on this issue and we will update this page when we have more information.
Dec 2, 17:50 UTC
Resolved - This incident has been resolved.
Dec 3, 11:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 18:49 UTC
Update - We are continuing to work on a fix for this issue.
Dec 2, 16:51 UTC
Identified - Some customers have reported issues with logging into the ESI page on the US instance. We have currently identified this issue.
Dec 2, 16:47 UTC
Dec 2, 2025
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

Unresolved incident: Workspace Emergency Maintenance.

Nov 25, 2025

No incidents reported.