We will be performing maintenance on all instances of the PhishER console on December 12, 2024 from 2:00 - 3:00 a.m. (UTC). During this maintenance, the PhishER console will be unavailable for approximately 5 minutes. Posted on
Nov 20, 2024 - 19:33 UTC
Resolved -
This incident has been resolved. We've removed code that validates expiration dates for customer SAML/SSO certificates, and we'll be adding that validation as an optional opt-in feature in the future.
Nov 19, 22:06 UTC
Monitoring -
A fix has been implemented for this issue and we are monitoring the results.
Nov 19, 13:46 UTC
Investigating -
We've received reports that some KSAT customers who are using SAML/SSO are unable to log in to their consoles. We are investigating and will update this page when we have more information.
Nov 19, 13:06 UTC
Resolved -
This incident has been resolved.
Nov 11, 16:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 11, 14:21 UTC
Investigating -
We are investigating an issue that affects the visibility of the Team Dashboard and Leaderboard in the Learner Experience. We will update this page when we have more information.
Nov 11, 13:51 UTC
Resolved -
This incident has been resolved.
Nov 11, 16:18 UTC
Monitoring -
We received earlier reports that custom content items, specifically SCORM and MP4 video files, were not able to complete the automatic verification process. The issue has been resolved, but if you are still experiencing issues, reach out to our support team.
Nov 11, 14:33 UTC
Resolved -
This incident has been resolved.
Nov 8, 21:36 UTC
Monitoring -
We’ve implemented a fix for the issue with ingesting messages to the inbox and we’re monitoring the results to make sure no further issues occur.
Nov 8, 18:49 UTC
Identified -
We have identified an issue where the PhishER console is not ingesting messages to the inbox. We are investigating this issue and will update this page when we have more information.
Nov 8, 18:05 UTC
Resolved -
This incident has been resolved.
Nov 7, 14:39 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 7, 12:37 UTC
Identified -
We have identified an issue where User Provisioning Syncs are delayed in across all KSAT consoles. We are working on implementing a fix and we'll update our status page with any new information or updates
Nov 7, 12:30 UTC