All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 24, 2026

No incidents reported today.

Jan 23, 2026
Multiple outages due to Microsoft 365 incident
Resolved - This incident has been resolved.
Jan 23, 12:27 UTC
Update - Microsoft 365 services appear to have recovered. We are actively monitoring all dependent systems to ensure email flow and related functionality remain fully operational.
Jan 23, 08:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 08:24 UTC
Update - We are continuing to work on a fix for this issue.
Jan 22, 22:25 UTC
Update - We are continuing to work on a fix for this issue.
Jan 22, 20:36 UTC
Identified - We are aware of an ongoing incident with Microsoft 365 causing emails to not be received by Defend. This is resulting in emails not being delivered to inboxes. This outage is also resulting in the Phish Alert Button being unable to report emails. We are investigating this issue and will update this page when we have more information.
Jan 22, 20:15 UTC
Jan 22, 2026
Delayed Email Delivery (UK)
Resolved - This incident has been resolved.
Jan 22, 12:05 UTC
Monitoring - We've received reports of some customers having mail flow issues intermittently. We have identified and implemented a fix, however the fix may take 1-4 hours to propagate.
Jan 21, 18:18 UTC
KSAT - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 17:43 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on January 22, 2026 from 2:00 - 4:00 a.m. (UTC). During the deployment window, there may be an up to 1 minute delay in the console.
Jan 16, 14:17 UTC
Breached Password Test Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:01 UTC
Scheduled - We will be performing maintenance of Breached Password Test on January 22, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During the deployment window, there may be up to 30 minutes of downtime for Breached Password Test and limited impact on PasswordIQ and Password Exposure Test.
Jan 20, 14:31 UTC
Jan 21, 2026
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
PasswordIQ - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 02:00 UTC
Scheduled - We will be performing maintenance on all instances of PasswordIQ on January 15, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During the deployment window, there may be an up to 20 minute delay in job processing for PasswordIQ.
Jan 13, 21:45 UTC
KSAT - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 02:00 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on Jan 15, 2026 from 2:00 a.m. - 3:00 a.m (UTC). During this maintenance, the ability to log into the KSAT console may be impacted for up to 10 minutes.
Jan 9, 20:27 UTC
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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