All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

KSAT, SecurityCoach and PhishER - Planned Maintenance Nov 20, 2025 02:00-03:00 UTC

We will be performing maintenance on KSAT, SecurityCoach and PhishER on November 20th 2025 from 2:00 - 3:00 a.m. (UTC). During the deployment window, there may be an up to 10 minute delay in job processing for the KSAT, SecurityCoach and PhishER products.
Posted on Nov 18, 2025 - 17:24 UTC

KSAT Planned Maintenance Nov 20, 2025 02:00-03:00 UTC

We will be performing maintenance on the Audit Logs on November 20th, 2025, from 2 am to 3 am (UTC). During this maintenance, the Audit Log will be unavailable for approximately 20 minutes.
Posted on Nov 18, 2025 - 18:35 UTC
Nov 19, 2025

No incidents reported today.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
KSAT - Unable to access training (All instances)
Resolved - This incident has been resolved.
Nov 14, 23:48 UTC
Monitoring - We’ve implemented a fix and users should be able to login at this time. We will continue to monitor the results to make sure no further issues occur.
Nov 14, 17:10 UTC
Update - We have received additional reports that KSAT customer account creation is unavailable. We will continue to investigate this issue and will update this page when we have more information.
Nov 14, 16:58 UTC
Investigating - We have received reports that users are unable to access training. We are investigating this issue and will update this page when we have more information.
Nov 14, 16:41 UTC
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
Prevent, Protect and Defend login issues
Resolved - This incident has been resolved.
Nov 8, 14:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 23:08 UTC
Update - We are continuing to investigate this issue.
Nov 7, 22:03 UTC
Investigating - We are currently investigating issues when authenticating into Prevent, Protect and Defend.
Nov 7, 21:57 UTC
Nov 7, 2025
Nov 6, 2025
Smart Groups and User Timeline - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 UTC
Scheduled - We will be performing maintenance on Smart Groups and User Timelines on November 6th, 2025 from 2:00 a.m. - 4:00 a.m. (UTC). During this maintenance, the Smart Groups and User Timelines will be unavailable for approximately 30 minutes and delayed for up to an hour and a half afterwards.
Nov 4, 16:41 UTC
Nov 5, 2025

No incidents reported.

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