KnowBe4 Status

Secure Workspace Planned Maintenance (UK)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 18:00 UTC

Scheduled - We will be performing weekly maintenance on the UK region instances of Secure Workspace on Wednesday and Thursday starting on April 29, 2026 from 6:00 p.m. to 7:00 p.m. (UTC). During maintenance, Secure Workspace users may experience up to 80 minutes of service disruption.
Apr 29, 2026 18:00-19:00 UTC

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

APIs Operational

SecurityCoach Operational

Security Vendor Integration Service Operational

Real-Time Coaching Campaigns Operational

Real-Time Delivery Methods Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

API / Webhooks Operational

Defend Operational

Console Operational

Mail Flow Operational

Authentication Operational

Deployment Center Operational

Prevent Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Deployment Center Operational

Protect Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Web Access Operational

KnowBe4 Security Center Operational

Secure Web Forms Operational

Secure Workspace Under Maintenance

KCM GRC Operational

Phish Alert Button Operational

Free Tools Operational

KnowBe4 Website Operational

KnowBe4 Support Website Operational

KnowBe4 Community Operational

KnowBe4 Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 2, 2026

No incidents reported today.

May 1, 2026

No incidents reported.

Apr 30, 2026

PhishER - Unable to Login (UK)

Resolved - We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix. Customers should be able to login successfully.
Apr 30, 16:47 UTC

Monitoring - We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix which we will continue to monitor. Customers should be able to login successfully.
Apr 30, 14:13 UTC

Investigating - We have identified an issue with customers signing into PhishER in the UK instance.
Apr 30, 13:47 UTC

Apr 29, 2026

Unresolved incident: Secure Workspace Planned Maintenance (UK).

Apr 28, 2026

No incidents reported.

Apr 27, 2026

ADI Sync and Training Policy Upload Errors (US Only)

Resolved - We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. Our team has implemented a fix and this has now been resolved.
Apr 27, 17:19 UTC

Update - We have identified an issue with customers pushing ADI files and training policy uploads to KSAT. We are actively investigating this issue and will update this page with more information when it is available.
Apr 27, 14:42 UTC

Identified - We have identified an issue with customers pushing ADI files to KSAT. We are actively investigating this issue and will update this page with more information when it is available.
Apr 27, 13:40 UTC

Intermittent latency for Protect users - US Only

Resolved - This incident has been resolved.
Apr 27, 11:11 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 13:05 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 22, 14:32 UTC

Investigating - We are investigating reports of latency when viewing or sending emails via Web Access
Apr 21, 20:10 UTC

PhishER Login Issues (CA Only)

Resolved - This incident has been resolved.
Apr 27, 11:09 UTC

Monitoring - We are investigating an issue affecting the ability to login to the PhishER platform. Our team is working on this issue and we will update this page when we have more information.
Apr 24, 20:35 UTC

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Apr 23, 2026

Apr 22, 2026

Apr 21, 2026

Apr 20, 2026

PhishER Access Issue for UK/CA Instances

Resolved - We've identified an issue that resulted in a Restricted error when attempting to access the PhishER console for UK and CA customers. Our team has implemented a fix and this has now been resolved.
Apr 20, 18:50 UTC

Identified - We've identified an issue that is resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers, and we are working on implementing a resolution.
Apr 20, 15:53 UTC

Monitoring - We've identified the issue that was resulting in a Restricted error when attempting to access the PhishER console for UK and CA customers and have implemented a fix. Impacted users may need to refresh the page to access the PhishER console.
Apr 20, 15:18 UTC

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.