KnowBe4 Status

Users Lists Not Populating

Update - A fix has been implemented and we are monitoring the results.
Dec 15, 2025 - 19:58 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 15, 2025 - 19:55 UTC

Update - We are continuing to investigate an issue preventing user lists from being populated in KSAT. This is impacting the Users tab, user lists within groups and within campaign subtabs. We'll continue to post on our status page with any new information or updates.
Dec 15, 2025 - 19:06 UTC

Investigating - We are investigating an issue preventing user lists from being populated in KSAT. This is impacting the Users tab, user lists within Phishing campaigns and user groups. We'll continue to post on our status page with any new information or updates.
Dec 15, 2025 - 18:54 UTC

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

APIs Operational

SecurityCoach Operational

Security Vendor Integration Service Operational

Real-Time Coaching Campaigns Operational

Real-Time Delivery Methods Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

API / Webhooks Operational

Defend Operational

Console Operational

Mail Flow Operational

Authentication Operational

Deployment Center Operational

Prevent Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Deployment Center Operational

Protect Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Web Access Operational

KnowBe4 Security Center Operational

Secure Web Forms Operational

Secure Workspace Operational

KCM GRC Operational

Phish Alert Button Operational

Free Tools Operational

KnowBe4 Website Operational

KnowBe4 Support Website Operational

KnowBe4 Community Operational

KnowBe4 Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

Workspace Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Dec 15, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:00 UTC

Scheduled - We will be performing short-notice preventative maintenance across all Workspace Regions beginning 26th of November and continuing through the coming weeks, with completion expected by the 15th of December. This maintenance is intended to mitigate a recently identified platform issue. While customer impact is unlikely, individual customer workspaces may experience up to 60 minutes of service disruption, including delayed processing or temporary unavailability of Workspace.
If more complex remediation is required, our team will continue work until full stability is restored. We will provide updates if all regions are completed early or if the maintenance window requires extension.
Nov 26, 14:26 UTC

Multiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only)

Resolved - The Azure Front Door issue is no longer impacting services. This incident is now resolved.
Dec 15, 12:32 UTC

Monitoring - Services currently appear stable. We are continuing to monitor the situation closely and will update this incident if any further impact is observed.
Dec 15, 10:24 UTC

Identified - We are aware of an ongoing incident affecting Azure's Front Door service, which is intermittently impacting several of our products and features. We are investigating this issue and will update this page as soon as we have more information.
Dec 15, 09:49 UTC

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

Multiple Products Intermittently Unavailable Due to Azure Front Door Outage (UK Only)

Resolved - This incident has been resolved.
Dec 11, 20:02 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 15:56 UTC

Update - We are aware of a ongoing incident with Azure's Front Door service which is having an intermittent impact on several of our products and features. We are investigating this issue and will update this page when we have more information.
Dec 11, 13:30 UTC

Investigating - We are aware of a ongoing incident with Azure's Front Door service. which is having a impact on several our our products and features. We are investigating this issue and will update this page when we have more information.
Dec 11, 12:54 UTC

KSAT - Planned Maintenance (All Instances)

Completed - The scheduled maintenance has been completed.
Dec 11, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 02:00 UTC

Scheduled - We will be performing maintenance on all region instances of KSAT on December 11, 2025 from 2:00 a.m. - 3:00 a.m (UTC). During this maintenance, KSAT may be unavailable for approximately 60 minutes.
Dec 4, 22:13 UTC

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

KSAT - Saved Reports Tab Not Loading

Resolved - This incident has been resolved.
Dec 5, 12:49 UTC

Monitoring - We’ve implemented a fix for the Saved Reports tab and we’re monitoring the results to make sure no further issues occur.
Dec 4, 20:58 UTC

Identified - We've identified why the Saved Reports tab is not loading and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Dec 4, 17:04 UTC

Dec 4, 2025

KSAT - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Dec 4, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:00 UTC

Scheduled - We will be performing maintenance on all instances of the KSAT console on Thursday, December 4, 2025, from 2:00 a.m. to 3:00 a.m. (UTC). During this maintenance, parts of the KSAT user interface may show errors for approximately 30 minutes from 2:00 a.m. to 2:30 a.m. (UTC). The rest of the KSAT console will remain functional.
Dec 2, 15:47 UTC

Dec 3, 2025

KSAT Training Login Issues

Resolved - This incident has been resolved.
Dec 3, 13:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 21:39 UTC

Investigating - We are investigating an issue affecting the ability to login to KnowBe4 training via the login link in training notifications. Our team is working on this issue and we will update this page when we have more information.
Dec 2, 17:50 UTC

ESI Authentication Issues

Resolved - This incident has been resolved.
Dec 3, 11:41 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 18:49 UTC

Update - We are continuing to work on a fix for this issue.
Dec 2, 16:51 UTC

Identified - Some customers have reported issues with logging into the ESI page on the US instance. We have currently identified this issue.
Dec 2, 16:47 UTC

Dec 2, 2025