All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
PhishER - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:00 UTC
Scheduled - We will be performing maintenance on all instances of PhishER on Thursday, July 10, 2025 from 1:00 a.m. - 3:00 a.m. (UTC). During this maintenance, PhishER will be unavailable for approximately 15 minutes.
Jul 3, 15:32 UTC
Jul 9, 2025
Phishing and Training Campaigns not starting (US)
Resolved - This incident has been resolved.
Jul 9, 18:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 16:10 UTC
Investigating - We have received reports that Phishing and Training campaigns are not starting. We are investigating this issue and will update this page when we have more information.
Jul 9, 13:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 19:05 UTC
Investigating - We have received reports that Phishing Campaigns and Training Notifications are delayed on our US server. We are investigating this issue and will update this page when we have more information.
Jul 7, 16:49 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
KSAT - Access Denied Errors
Resolved - This incident has been resolved.
Jul 3, 16:55 UTC
Monitoring - We have received reports that users are receiving an Access Denied error when accessing multiple parts of the platform. We have implemented a fix and we’re monitoring the results to make sure no further issues occur.
Jul 3, 11:37 UTC
KSAT - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 01:00 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on Thursday, July 03, 2025 from 1:00 a.m. - 3:00 a.m. (UTC). During this maintenance, the Modstore may be unavailable for approximately 15 minutes.
Jun 27, 14:59 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025
Phishing Emails and Training Enrollment Notifications Delayed (US)
Postmortem - Read details
Jul 11, 19:12 UTC
Resolved - This incident has been resolved.
Jul 1, 22:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 19:10 UTC
Update - We are continuing to work on a fix for this issue.
Jul 1, 17:59 UTC
Update - We are continuing to work on a fix for this issue.
Jul 1, 17:48 UTC
Identified - Our development team has identified an issue with delays in phishing emails and training enrollment notifications sending on our US server.
Jul 1, 16:07 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

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