All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
SecurityCoach Operational
Security Vendor Integration Service Operational
Real-Time Coaching Campaigns Operational
Real-Time Delivery Methods Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SecurityCoach - Planned Maintenance Oct 30, 2025 01:00-03:00 UTC

We will be performing maintenance on all instances of SecurityCoach on October 30th, 2025 from 1-3 a.m. (UTC). During this maintenance, you may expereience delays in the delivery of real time security tips.
Posted on Oct 17, 2025 - 15:02 UTC
Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
KSAT - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 01:00 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on October 23rd, 2025 from 1-2:50 a.m. (UTC). During this maintenance, you may experience delays in the delivery of phishing campaigns.
Oct 20, 17:31 UTC
KSAT - Planned Maintnance
Completed - The scheduled maintenance has been completed.
Oct 23, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 01:01 UTC
Scheduled - We will be performing maintenance on all instances of KSAT on October 23rd, 2025 from 1-2:00 a.m. (UTC). During this maintenance, you may experience issues accessing Executive Reports or delays to any updates made to these reports for up to 30 minutes.
Oct 20, 20:33 UTC
Oct 22, 2025

No incidents reported.

Oct 21, 2025
KSAT - Training Policies Not Launching
Resolved - This incident has been resolved.
Oct 21, 21:12 UTC
Monitoring - We’ve implemented a fix for training policies and we’re monitoring the results to make sure no further issues occur.
Oct 17, 18:21 UTC
Identified - We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Oct 17, 18:07 UTC
KnowBe4 Service Operational Issues
Postmortem - Read details
Oct 27, 15:33 UTC
Resolved - The performance issues impacting our platform have been addressed and this incident has been resolved. Our team will be able to provide a root cause analysis once we have received full details on the service event incident from AWS.
Oct 21, 13:57 UTC
Update - We continue to experience intermittent degraded performance across parts of the platform due to an AWS service incident in the US-EAST-1 region. Service levels continue to improve, and our teams continue to monitor the situation closely.
Oct 20, 20:06 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 12:06 UTC
Update - Phish Alert, Secure Workspace, and Defend Mail Flow are operational again. We are continuing to monitor PhishER and KSAT.
Oct 20, 12:00 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 10:19 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 10:15 UTC
Monitoring - We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.
Oct 20, 09:47 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025
KSAT, SCH, & PER - Login Issues
Postmortem - Read details
Oct 27, 14:20 UTC
Resolved - This incident has been resolved.
Oct 15, 13:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 19:10 UTC
Update - We continue to work to resolve this issue. We have a few mitigating items in place and the console is loading successfully. We are beginning to process a backlog of campaigns
Oct 14, 18:25 UTC
Identified - We've identified the cause of the login and are working on implementing a fix for the US instance. We've applied a fix for the EU instance and are monitoring the results to make sure no further issues occur. We'll continue to post on our status page with any new information or updates.
Oct 14, 15:22 UTC
Investigating - Customers may be unable to log in to their KSAT, SecurityCoach, or PhishER consoles. Additionally, this is causing initialization issues with the Phish Alert Button. We are investigating this issue and will update this page when we have more information.
Oct 14, 13:41 UTC
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