KnowBe4 Status

Workspace Emergency Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 2025 - 15:00 UTC

Scheduled - We will be performing short-notice preventative maintenance across all Workspace Regions beginning 26th of November and continuing through the coming weeks, with completion expected by the 15th of December. This maintenance is intended to mitigate a recently identified platform issue. While customer impact is unlikely, individual customer workspaces may experience up to 60 minutes of service disruption, including delayed processing or temporary unavailability of Workspace.
If more complex remediation is required, our team will continue work until full stability is restored. We will provide updates if all regions are completed early or if the maintenance window requires extension.
Nov 26, 2025 15:00 - Dec 15, 2025 15:00 UTC

KnowBe4 Security Awareness Training (KSAT) Operational

Console Operational

Phishing Operational

Training Operational

Learner Experience (LX) Operational

Email Delivery Operational

User Provisioning Operational

Reporting Operational

APIs Operational

SecurityCoach Operational

Security Vendor Integration Service Operational

Real-Time Coaching Campaigns Operational

Real-Time Delivery Methods Operational

PhishER Operational

Console Operational

Notification Service Operational

Inbox Operational

Integrations Operational

PhishRIP Operational

PhishML Operational

API / Webhooks Operational

Defend Operational

Console Operational

Mail Flow Operational

Authentication Operational

Deployment Center Operational

Prevent Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Deployment Center Operational

Protect Operational

Console Operational

Mail Flow Operational

Authentication Operational

Web Add-In Operational

Web Access Operational

KnowBe4 Security Center Operational

Secure Web Forms Operational

Secure Workspace Under Maintenance

KCM GRC Operational

Phish Alert Button Operational

Free Tools Operational

KnowBe4 Website Operational

KnowBe4 Support Website Operational

KnowBe4 Community Operational

KnowBe4 Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 27, 2025

No incidents reported today.

Nov 26, 2025

Unresolved incident: Workspace Emergency Maintenance.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

PhishER Not Loading (US)

Resolved - This incident has been resolved.
Nov 24, 17:11 UTC

Monitoring - We’ve implemented a fix and are monitoring the results to make sure no further issues occur.
Nov 24, 16:02 UTC

Investigating - We have received reports that the US instance of PhishER is not loading. We are investigating this issue and will update this page when we have more information.
Nov 24, 15:50 UTC

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

KSAT - Console latency / pages not loading (EU)

Resolved - This incident has been resolved.
Nov 21, 12:50 UTC

Monitoring - Between 10:10am - 10:25am UTC on 21st of Nov, there was an issue with web pages in the console loading slowly or in some cases, not loading. This issue was quickly identified and resolved.
Nov 21, 12:30 UTC

Nov 20, 2025

KSAT Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 03:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 02:01 UTC

Scheduled - We will be performing maintenance on the Audit Logs on November 20th, 2025, from 2 am to 3 am (UTC). During this maintenance, the Audit Log will be unavailable for approximately 20 minutes.
Nov 18, 18:35 UTC

KSAT, SecurityCoach and PhishER - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 02:00 UTC

Scheduled - We will be performing maintenance on KSAT, SecurityCoach and PhishER on November 20th 2025 from 2:00 - 3:00 a.m. (UTC). During the deployment window, there may be an up to 10 minute delay in job processing for the KSAT, SecurityCoach and PhishER products.
Nov 18, 17:24 UTC

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

KSAT - Unable to access training (All instances)

Resolved - This incident has been resolved.
Nov 14, 23:48 UTC

Monitoring - We’ve implemented a fix and users should be able to login at this time. We will continue to monitor the results to make sure no further issues occur.
Nov 14, 17:10 UTC

Update - We have received additional reports that KSAT customer account creation is unavailable. We will continue to investigate this issue and will update this page when we have more information.
Nov 14, 16:58 UTC

Investigating - We have received reports that users are unable to access training. We are investigating this issue and will update this page when we have more information.
Nov 14, 16:41 UTC

Nov 13, 2025

No incidents reported.