All Systems Operational
KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PIQ Operational
Account Settings Operational
ModStore Operational
Audit Log Operational
SecurityCoach Operational
Console Operational
Security Vendor Integration Service Operational
User Mapping Engine Operational
Real-Time Coaching Campaigns Operational
Coaching Delivery Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
KnowBe4 Community Operational
Phish Alert Button Operational
Free Tools Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PhishER - Planned Maintenance Dec 12, 2024 02:00-03:00 UTC
We will be performing maintenance on all instances of the PhishER console on December 12, 2024 from 2:00 - 3:00 a.m. (UTC). During this maintenance, the PhishER console will be unavailable for approximately 5 minutes.
Posted on Nov 20, 2024 - 19:33 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - This incident has been resolved. We've removed code that validates expiration dates for customer SAML/SSO certificates, and we'll be adding that validation as an optional opt-in feature in the future.
Nov 19, 22:06 UTC
Monitoring - A fix has been implemented for this issue and we are monitoring the results.
Nov 19, 13:46 UTC
Investigating - We've received reports that some KSAT customers who are using SAML/SSO are unable to log in to their consoles. We are investigating and will update this page when we have more information.
Nov 19, 13:06 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Postmortem - Read details
Nov 20, 19:38 UTC
Resolved - This incident has been resolved.
Nov 11, 16:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 14:21 UTC
Investigating - We are investigating an issue that affects the visibility of the Team Dashboard and Leaderboard in the Learner Experience. We will update this page when we have more information.
Nov 11, 13:51 UTC
Resolved - This incident has been resolved.
Nov 11, 16:18 UTC
Monitoring - We received earlier reports that custom content items, specifically SCORM and MP4 video files, were not able to complete the automatic verification process. The issue has been resolved, but if you are still experiencing issues, reach out to our support team.
Nov 11, 14:33 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Postmortem - Read details
Nov 18, 20:42 UTC
Resolved - This incident has been resolved.
Nov 8, 21:36 UTC
Monitoring - We’ve implemented a fix for the issue with ingesting messages to the inbox and we’re monitoring the results to make sure no further issues occur.
Nov 8, 18:49 UTC
Identified - We have identified an issue where the PhishER console is not ingesting messages to the inbox. We are investigating this issue and will update this page when we have more information.
Nov 8, 18:05 UTC
Nov 7, 2024
Postmortem - Read details
Nov 20, 19:41 UTC
Resolved - This incident has been resolved.
Nov 7, 14:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 12:37 UTC
Identified - We have identified an issue where User Provisioning Syncs are delayed in across all KSAT consoles. We are working on implementing a fix and we'll update our status page with any new information or updates
Nov 7, 12:30 UTC