In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 2025 - 15:00 UTC
Scheduled - We will be performing short-notice preventative maintenance across all Workspace Regions beginning 26th of November and continuing through the coming weeks, with completion expected by the 15th of December. This maintenance is intended to mitigate a recently identified platform issue. While customer impact is unlikely, individual customer workspaces may experience up to 60 minutes of service disruption, including delayed processing or temporary unavailability of Workspace. If more complex remediation is required, our team will continue work until full stability is restored. We will provide updates if all regions are completed early or if the maintenance window requires extension.
Nov 26, 202515:00 - Dec 15, 202515:00 UTC
KnowBe4 Security Awareness Training (KSAT)
Operational
We will be performing maintenance on all region instances of KSAT on December 11, 2025 from 2:00 a.m. - 3:00 a.m (UTC). During this maintenance, KSAT may be unavailable for approximately 60 minutes. Posted on
Dec 04, 2025 - 22:13 UTC
Resolved -
This incident has been resolved.
Dec 5, 12:49 UTC
Monitoring -
We’ve implemented a fix for the Saved Reports tab and we’re monitoring the results to make sure no further issues occur.
Dec 4, 20:58 UTC
Identified -
We've identified why the Saved Reports tab is not loading and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Dec 4, 17:04 UTC
Completed -
The scheduled maintenance has been completed.
Dec 4, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:00 UTC
Scheduled -
We will be performing maintenance on all instances of the KSAT console on Thursday, December 4, 2025, from 2:00 a.m. to 3:00 a.m. (UTC). During this maintenance, parts of the KSAT user interface may show errors for approximately 30 minutes from 2:00 a.m. to 2:30 a.m. (UTC). The rest of the KSAT console will remain functional.
Dec 2, 15:47 UTC
Resolved -
This incident has been resolved.
Dec 3, 13:14 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 2, 21:39 UTC
Investigating -
We are investigating an issue affecting the ability to login to KnowBe4 training via the login link in training notifications. Our team is working on this issue and we will update this page when we have more information.
Dec 2, 17:50 UTC
Resolved -
This incident has been resolved.
Dec 3, 11:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 2, 18:49 UTC
Update -
We are continuing to work on a fix for this issue.
Dec 2, 16:51 UTC
Identified -
Some customers have reported issues with logging into the ESI page on the US instance. We have currently identified this issue.
Dec 2, 16:47 UTC