Resolved -
This incident has been resolved.
Mar 20, 12:18 UTC
Monitoring -
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
Mar 19, 13:48 UTC
Investigating -
We have received reports that access to the KnowBe4 Administration Panel is slow or inaccessible. We are investigating this issue and will update this page when we have more information.
Mar 19, 12:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 UTC
Scheduled -
We will be performing proactive maintenance work on a subset of Workspace instances from March 17th to March 18th, 2026. During this maintenance, impacted instances may experience a service disruption of up to 30 minutes.
Mar 17, 16:06 UTC
Resolved -
During a scheduled registrar migration of internal and test domains, a production domain was inadvertently included and not caught in the pre-checks. The initial migration action included updates to the configured Name Servers which resulted in potential service interruptions from 16:00 GMT on March 17 until confirmed full restoration post-propagation at 13:00 GMT on March 18.
We have isolated the process issue and remediated. A review of DNS monitoring options is underway to identify opportunities for faster detection.
Mar 18, 14:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 18, 11:48 UTC
Investigating -
We are currently experiencing an issue with Webforms not loading and are currently investigating.
Mar 18, 10:33 UTC
Resolved -
This incident has been resolved.
Mar 11, 10:57 UTC
Investigating -
We are currently experiencing an issue with some customers showing an error when trying to submit a form using Webforms. We are aware of the issue and are working on resolving this as quickly as possible.
Mar 10, 00:09 UTC