Update - We have identified the cause of this issue and currently investigating further. We will update this page when we have more information.
Jan 17, 2025 - 22:46 UTC
Identified - We have identified an issue where customers are unable to access Email Exposure Check Pro (EEC Pro) data from within their KSAT console, the EEC Pro tool, or the Password Exposure Test (PET) tool. We are investigating this issue and will update this page when we have more information.
Jan 16, 2025 - 17:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 2025 - 22:41 UTC
Investigating - We have discovered an issue where AIDA training campaigns are not showing all phishing failure data. We are investigating this issue and will update this page when we have more information.
Jan 17, 2025 - 21:25 UTC
KnowBe4 Security Awareness Training (KSAT) Degraded Performance
Console Degraded Performance
Phishing Operational
Training Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
API Operational
PIQ Operational
Account Settings Operational
ModStore Operational
Audit Log Operational
SecurityCoach Operational
Console Operational
Security Vendor Integration Service Operational
User Mapping Engine Operational
Real-Time Coaching Campaigns Operational
Coaching Delivery Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
Rooms Operational
Webhooks Operational
Defend Operational
United Kingdom Operational
United States Operational
Europe Operational
Australia Operational
KCM GRC Operational
Console Operational
KnowBe4.com Operational
Support.KnowBe4.com Operational
KnowBe4 Community Operational
Phish Alert Button Operational
Free Tools Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2025

Unresolved incidents: KSAT - AIDA Training Campaign Issues, KSAT & Free Tools - EEC Pro Issues.

Jan 16, 2025
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.