All Systems Operational

KnowBe4 Security Awareness Training (KSAT) Operational
Console Operational
Phishing Operational
Training Operational
Real-Time Coaching Operational
Learner Experience (LX) Operational
Email Delivery Operational
User Provisioning Operational
Reporting Operational
APIs Operational
Security Vendor Integration Service Operational
PhishER Operational
Console Operational
Notification Service Operational
Inbox Operational
Integrations Operational
PhishRIP Operational
PhishML Operational
API / Webhooks Operational
Defend Operational
Console Operational
Mail Flow Operational
Authentication Operational
Deployment Center Operational
Prevent Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Deployment Center Operational
Protect Operational
Console Operational
Mail Flow Operational
Authentication Operational
Web Add-In Operational
Web Access Operational
KnowBe4 Security Center Operational
Secure Web Forms Operational
Secure Workspace Operational
KCM GRC Operational
Phish Alert Button Operational
Free Tools Operational
KnowBe4 Website Operational
KnowBe4 Support Website Operational
KnowBe4 Community Operational
KnowBe4 Academy Operational
Agent Risk Manager Operational
KnowBe4 Platform Operational
Platform Operational
Real-Time Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

KSAT - Planned Maintenance Sep 24, 2026 01:00-03:00 UTC

We will be performing maintenance on all region instances of KSAT on September 24, 2026 from 1:00 a.m. to 3:00 a.m. (UTC). During this maintenance, parts of KSAT may be unavailable for approximately 30 minutes.
Posted on Sep 24, 2026 - 01:00 UTC

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Protect blank purchasing page on store.knowbe4.com
Resolved - This incident has been resolved.
Sep 11, 15:04 UTC
Update - We are continuing to monitor the implemented fix for the online store, to ensure that no further issues occur.
Aug 17, 21:02 UTC
Monitoring - We’ve implemented a fix for the online store and we’re monitoring the results to make sure no further issues occur.
Jul 29, 18:40 UTC
Investigating - We have received reports that customers are unable to purchase Protect licenses on store.knowbe4.com. We are investigating this issue and will update this page when we have more information.
Jul 20, 18:24 UTC
Monitoring - We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
Jul 17, 18:55 UTC
Investigating - We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
Jul 17, 13:18 UTC

Sep 10, 2026

Real-Time Coaching - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 01:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 31, 17:44 UTC
Scheduled - We will be performing maintenance on Real-Time Coaching for all regions on September 10th, 2026 from 1:00 a.m. to 3:00 a.m. (UTC). During maintenance, Real-Time Coaching may experience delays for up to 30 minutes.
Aug 31, 16:11 UTC
PhishER - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 01:00 UTC
Scheduled - We will be performing maintenance on PhishER for all regions on September 10, 2026 from 1:00 a.m. to 2:00 a.m. (UTC). During maintenance, PhishER may be unavailable for up to 30 minutes.
Aug 25, 12:08 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Defend | Emails Not Being Rendered in Classic Outlook
Resolved - On Septermber 8th we made aware that inbound HTML emails rendered partially or blank in Classic Outlook due to a routine HTML library upgrade in Defend's harmful-code-removal engine interacting with Classic Outlook's legacy Word rendering engine. New Outlook and Outlook on the web were unaffected. This was strictly a display issue: no email was delayed, lost, or compromised, and threat detection remained fully active. Engineering has reverted the update to restore normal rendering. If you temporarily disabled harmful-code removal during this window, please re-enable it to ensure complete protection.
Sep 8, 07:00 UTC

Sep 7, 2026

Workspace | Email MFA Verification Issues
Resolved - This incident has been resolved.
Sep 7, 08:25 UTC
Monitoring - We have received reports that the issue with delivery of Email verification MFA for Workspace has been mitigated by Microsoft, and we are monitoring the results.
Sep 4, 14:24 UTC
Investigating - We have received reports of an issue with delivery of Email verification MFA for Workspace.
We are investigating this issue and will update this page when we have more information.
Sep 4, 10:53 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

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