Identified - We've identified the cause of the message processing delays that some users are experiencing with their PhishER platform, and we are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
May 06, 2024 - 17:30 UTC
Kevin Mitnick Security Awareness Training (KMSAT)
Operational
We will be performing maintenance on the KnowBe4 console on May 16, 2024 from 1-3 a.m. (UTC).
Certain KSAT features, such as PasswordIQ, users, groups, Smart Groups, and the user timeline, may experience up to one hour of downtime during this maintenance period. Posted on
May 08, 2024 - 18:46 UTC
We will be performing maintenance on SecurityCoach on May 16, 2024 from 1-2 a.m. (UTC). SecurityCoach users may experience up to five minutes of downtime during this time. Posted on
May 08, 2024 - 18:34 UTC
We will be performing maintenance on the PhishER platform on May 16th, 2024 from 1 - 3 a.m. (UTC). No downtime is expected. Posted on
May 03, 2024 - 18:18 UTC
Resolved -
This incident has been resolved.
May 2, 13:27 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 26, 20:53 UTC
Update -
We are continuing to work on a fix for this issue.
Apr 26, 14:21 UTC
Identified -
We've identified the cause of this issue and are working on a fix.
Apr 26, 12:40 UTC
Investigating -
We've received reports that some users are unable to load their PhishER console or that the console is slow to load, as well as reports that PhishML is adding a bypassed tag to emails and is not showing ML confidence.
We are looking into this issue and will update this page when we have more information.
Apr 26, 12:36 UTC